1. I’d like to try Korean skincare routine. What do I do?

Welcome! Start here and have fun. Korean Beauty Routine

2. I’m confused about the date on my product. Is it date of production or expiration?

Most Korean beauty products are marked with a date of production. Usually unopened products have shelf life of 2-3 years. Once opened, products are good for up to a year.

Translation reference for Korean beauty product packaging: Manufacture 제조 / Until 까지 / Expiry 만료

3. What forms of payment do you accept?

We accept Visa, MasterCard, American Express and Paypal.

4. My product arrived damaged. What do I do?

If you received a damaged product, please reach us at hello@melonandstarfish.com immediately for assistance.

5. Can discount codes and/or offers be combined?

No, only single discount code can be applied at checkout. Offers cannot be combined.

6. What is your shipping policy?

Please see Shipping & Returns

7. What is your return policy?

Please see Shipping & Returns

8. How do I know my product is genuine?

We are committed to bring you only the authentic, genuine and recently produced products. We source our products directly from our partner brands in Korea and/or with their official and verified distributors.